TREK™ orders are processed and shipped from our warehouse in Smyrna, GA. Orders are received in our system and shipped within two business days. Orders may take between 5-7 business days to arrive. We do not ship or deliver on Saturday, Sunday or Holidays. Large orders may require additional time. Once your order is shipped, you will receive a shipping confirmation email with a tracking number. If you have any questions about your order, please contact customer support at (770) 595-9073 or email us at firstname.lastname@example.org. Thank you!